Pre-Order FAQs
Browse these articles to help you choose the right product
Usage FAQs
Helpful Tips for Your Experience
How to replace the tape?
Frequently Ask Questions
These questions you might want to know…
Can hair be styled with heat tools like straighteners?
Yes, our hair can be styled with heat tools such as straighteners. Please keep the temperature below 180°C (356°F) to prevent heat damage. Using a heat protectant spray before styling will help safeguard the hair from excessive heat.
What should you do if the tape is not sticky enough?
Ensure the surface is clean and dry. Heat the tape with a heating tool for 3-5 seconds to enhance stickiness. If ineffective, replace with provided new tape for better adhesion and longevity. Consider environmental conditions for optimal performance. If this doesn’t work, you’re able to contact us. We’re here to help you.
Do these extensions tangle easily?
Our hair feature cuticle-aligned technology to reduce tangling and matting. To keep them smooth, gently brush with a wide-tooth comb, starting from the ends. Using a leave-in conditioner or detangling spray can further improve manageability.